tiptel

tiptel 355 ISDN

tiptel 355 ISDN

2-channel auto attendant with time-controlled VoiceMail-system

There is no second chance for the first impression – this goes for personal contacts as well as for the welcome of customers on the phone. The auto attendant tiptel 355 ISDN guarantees that every customer is greeted in the same friendly manner and then transferred as quickly as possible to the requested contact person. If the line is busy or if the person is not available at the moment, the caller may leave a message on one of the nine mailboxes of the integrated VoiceMail system.
The tiptel 355 ISDN provides you with the following functions which optimise your acoustic presentation:
Welcome and Transfer:
The caller is greeted with a friendly welcome message and is then, for example, transferred to a collective number of the central office/PABX.
Automatic switchboard:
The caller is greeted and can use tone dialling to transfer himself to the desired contact person.
Queue in case of overflow:
If the requested extension is busy, the caller hears a busy message and remains in the queue until the subscriber is reached.
VoiceMail system:
9 mailboxes for the recording of incoming messages are available for company departments or staff: in case of busy line or if the requested person is absent. Each mailbox can be individually programmed for remote control, remote interrogation and message transfer to a mobile phone.
Menu-guided information system:
This feature relieves your staff from constantly having to handle recurring customer inquiries. Callers can use tone dialling to obtain and to listen to required information on the phone (up to 9 outgoing messages are available).
Select the operating mode according to your individual requirements – or combine it depending on time and weekday: TIPTEL CallManagers are the acoustic presentation of your company behind the PBX. Of course, in digital ISDN quality.

 

Highlights

  • Auto attendant for friendly greeting of your customers
  • VoiceMail-system with 9 mailboxes that can be activated time-controlled
  • Logbook for 100 entries with phone number and name for each voicebox (CLIP)
  • Audio input / output for the recording/transfer of outgoing and incoming messages
  • Internal S0-bus for two-way conversation recording and call transfer
  • Operation at an EURO-ISDN point-to-multipoint access